Answer the visitor while
they are still on the page.
One script tag puts a branded chat widget on your site. Your team answers from a shared inbox that already knows who the visitor is — and can turn the conversation into a phone call without leaving it.
Yours, on your site, in about a minute.
Add a site under Chat → Sites, copy the snippet onto any page or template, and it is live. Multiple sites are supported, each with its own appearance, messages and security settings.
One script tag
A single async script on any page, CMS or framework. No build step, no npm package, no iframe wrangling.
Multiple sites
Run the widget across several properties from one account, each with its own key, styling and office hours.
Appearance controls
Colours, position, avatar and copy, all configured in-app so the widget looks like part of your site.
Welcome & away messages
Set what the widget says when you are online, when you are not, and outside your published hours.
Domain allow-listing
Lock the widget to the domains you own, so your key cannot be lifted and embedded elsewhere.
Widget security keys
Per-site keys with security settings, plus signed visitor sessions rather than open, guessable identifiers.
Paste this before </body>
<script async src="https://app.auricall.ai/widget/auri.js" data-org-key="YOUR_KEY"></script>One queue the whole team can see.
Conversations arrive in a shared inbox rather than a personal one, so nothing sits unanswered because the person who owns it is on a call. Claim, assign, hand over, and close — with the visitor's history right there.
- Shared inbox across the whole team
- Assign and reassign between agents
- Typing indicators, both directions
- Read state so you know it landed
- Canned responses for repeat questions
- File and image attachments
- Auto-close for abandoned conversations
- Full transcript stored on the contact
- Push notifications to the Chat app
- Chat analysis, summaries and sentiment
Live traffic
6 visitors on siteLaura B
/pricing · Returning · 4m on page
Visitor v_8f21
/features/ai · First visit · 1m on page
Visitor v_2c05
/contact · Returning · 12s on page
Tom Okafor
/pricing · Customer · 2m on page
Some questions are faster out loud.
When a chat is going in circles, escalate it. The call is placed from your Auricall number, joins the same contact timeline, and comes back with a transcript and summary attached to the conversation that started it.
Escalate in one click
Offer a call from inside the chat, without asking the visitor to find a number.
Same contact
The chat session and the call resolve to one person, not two records.
One timeline
The chat and the call sit next to each other, in order, on the contact.
One memory
The AI reads both, so a later question about this person covers the whole exchange.
Put live chat on your site today
Chat starts at £19/month and includes the relationship layer and the AI features — you do not need the phone system to use it.
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