One person. One timeline.
However they reached you.
A phone number, an email address and an anonymous widget session are the same human being. Auricall resolves them into a single contact, attaches them to a company, and keeps one ordered history of every call, chat, note, task and promise.
The duplicate problem, solved at the source.
Most tools create a new record per channel and leave you to reconcile them. Auricall resolves identity as the interaction arrives.
Cross-channel resolution
A caller ID, an email address and a chat visitor token are matched to one contact rather than three.
Duplicate merging
When two records really are one person, merge them — the timelines, tasks and AI memory combine rather than fork.
Companies
Group people under the organisation they work for, with a company snapshot and its own activity view.
Lifecycle & priority
Stage, status, priority and labels, so the relationships list is a working queue and not just an address book.
Search and filter
Filter the whole contact base by label, lifecycle stage, priority, status, due date, last contacted or open items.
Export and delete
Take your contact base with you, or remove a person entirely when they ask you to.
Everything about a person, on one screen.
Overview, Timeline and Intelligence. The summary of where you stand, the chronological record of how you got there, and what the AI thinks you should do next — with the contact details and company snapshot alongside.
- AI relationship summary with regenerate
- Open tasks and open commitments panels
- Contact details and company snapshot
- Chronological activity timeline
- Filter by calls, messages, notes or follow-ups
- Create a follow-up without leaving the page
- Jump straight to a call or a task
- Relationship health and sentiment trend
- Suggested insights with confidence scores
- Contact-scoped Ask AI drawer
Open items · Laura B
Send Growth-tier pricing comparison
Commitment · made on the 12 Jun call · due Fri
Open the port order for 0161 496 0114
Task · offered on live chat, 14 Jun
Follow up after the board meeting
Follow-up · 28 Jun
Two of these were extracted from conversations, not typed in by hand.
Promises are tracked as first-class objects.
A commitment is different from a task: it is something you said you would do, on a specific conversation, to a specific person. Auricall keeps them apart so neither gets lost in the other.
Tasks
Owners, due dates, tags and status, visible on the contact and in a single team-wide task list.
Commitments
What was promised, who promised it, on which call or chat, and whether it has actually happened.
Action items
Extracted from conversations automatically so they exist before anyone remembers to write them down.
Notes
Plain internal notes that appear on the timeline and feed the AI relationship memory.
Stop rebuilding context before every call
Relationships is included on Voice, Chat and Bundle. It starts populating itself from your first conversation.
No card required to explore · Cancel any time · UK & EU data handling