Never lose another
viewing enquiry.
Buyers call once. If nobody picks up they call the agent on the next portal listing, and that instruction is gone. Auricall puts every branch on one number that rings the whole team, turns missed calls into transcribed text within seconds, and files every call and web chat against the applicant it came from.
What usually goes wrong
- Portal enquiries arrive by phone, email and web chat, and only some of them reach the negotiator
- Valuations promised on a call are never written down anywhere the branch can see
- Out-of-hours callers reach voicemail nobody checks until Monday
- When a negotiator leaves, everything they knew about an applicant leaves with them
How estate agents use Auricall
Not a feature list — the four things that actually change day to day.
One number, the whole branch
Viewing enquiries ring every available negotiator at once, then fall to voicemail that arrives as readable text rather than a red light on a handset.
Applicants, not phone numbers
Calls, web chats and notes attach to the applicant record, so the next person to speak to them can see the last four conversations before saying hello.
Promises that survive the call
The AI layer picks commitments out of a call — send the floorplan, book the second viewing — and puts them on the timeline as open items.
Chat on the listing page
The website widget catches the buyer who will not phone, into the same inbox as everything else.
A buyer calls about a listing on Saturday morning, gets an IVR, leaves a voicemail. The transcript is in the shared inbox before the branch opens, attached to the applicant record from their last enquiry in March.
One account, every conversation.
Whatever the sector, the shape is the same: calls, website chat and internal messaging writing to one contact record, with an AI layer that has read all of it.
- UK numbers and free porting
- Browser, mobile and SIP desk phone calling
- IVR menus and time-of-day routing
- Voicemail transcribed to a shared inbox
- Website chat widget on one script tag
- Contacts, companies and timelines
- Tasks and tracked commitments
- Call and chat reporting with scheduled exports
For estate agents
Yes. Buy or port a number per branch, each with its own greeting, opening hours and ring group, all inside one account with one bill.
Calls follow them to the Auricall Voice app on iOS and Android, so a viewing does not mean a missed enquiry. They can also see the applicant's history before answering.
Yes — UK geographic numbers port to Auricall for free, and the number keeps working right up to the cutover.
No. Auricall holds the conversation history — calls, chats, voicemail, notes and commitments. It is the record of what was said, not a replacement for property or deal management.
Other sectors
The problems rhyme more than you would expect.
Bring every conversation into one platform
Voice, live chat, team messaging and an AI that remembers all of it. Set up in minutes — no hardware, no contracts.
No card required to explore · Cancel any time · UK & EU data handling