Catch the visitor
who will never phone.
Most people with a question will not pick up the phone to ask it. Live chat catches them while they are still on the pricing page, and it only works if answering is fast and the history survives. Auricall's widget drops in with one script tag, lands in a shared inbox, and puts the conversation on the same contact record as their calls.
What Auricall gives you.
Category pages tend to describe the category. This is what the thing actually does in this product.
- One script tag
- A shared inbox
- You can see the visit
- Same contact as the call
One script tag
Drops into any site, CMS or framework, loading asynchronously so it does not slow the page.
A shared inbox
The team works one queue rather than an inbox per person, with canned replies for the repeated questions.
You can see the visit
Which page they are on and how long they have been there, before you answer.
Same contact as the call
A chat today and a phone call on Thursday are one person with one history.
What to check,
whoever you buy from.
Ask these of us and of everyone else on your list. If a vendor cannot answer one of them plainly, that is the answer.
- Does the widget load asynchronously, or block page rendering?
- Is the inbox shared across the team?
- Can you see what the visitor was looking at?
- Does a chat join up with the same person's phone calls?
- Can you answer from a phone as well as a desk?
Website live chat software
One async script tag in your site's HTML. There is nothing to build and no framework requirement.
Yes — the Auricall Chat app for iOS and Android works the same inbox as the browser.
The widget loads asynchronously, so it does not block page rendering.
Yes. That is the point of the platform — both channels write to one relationship record.
Related solutions
Most teams end up needing more than one of these.
Bring every conversation into one platform
Voice, live chat, team messaging and an AI that remembers all of it. Set up in minutes — no hardware, no contracts.
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