Recordings you can
actually search.
Most call recording produces a folder of audio nobody ever opens. Recording is only useful when you can find the thirty seconds that matter, which means transcription and search rather than a playback button. Auricall records, transcribes and attaches every call to the contact it belongs to, under retention rules you set per number.
What Auricall gives you.
Category pages tend to describe the category. This is what the thing actually does in this product.
- Transcribed automatically
- Attached to the contact
- Retention you choose
- Summarised, not just stored
Transcribed automatically
Every recorded call comes back as text, searchable by name, date or phrase.
Attached to the contact
Recordings live on the relationship timeline, not in a separate archive keyed by phone number.
Retention you choose
Configure what is recorded and how long it is kept — including numbers that never record.
Summarised, not just stored
The AI layer turns a call into a summary and picks out what was promised.
What to check,
whoever you buy from.
Ask these of us and of everyone else on your list. If a vendor cannot answer one of them plainly, that is the answer.
- Are recordings transcribed, or do you have to listen to find anything?
- Can you search across transcripts by phrase?
- Is retention configurable, or fixed by the provider?
- Can recording be disabled for specific numbers?
- Where are recordings stored, and can you export them?
Call recording software
Yes. Recording is configured per number, and a number can be set never to record.
For as long as your retention settings specify. Retention is an account setting rather than a fixed platform policy.
Notifying callers that a call is recorded is your responsibility as the business recording it, and a greeting can be set to do so. We cannot advise on your specific legal obligations.
Call history and conversation records can be exported on request, and recordings sit on S3-compatible storage under your retention policy.
Related solutions
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