Read your voicemail.
Then call back.
Voicemail fails for a boring reason: listening takes as long as the message, so nobody does it. Transcribing it changes the economics — a message becomes something you skim in four seconds between calls. Auricall transcribes every message, files it against the contact who left it, and puts it in a shared inbox the whole team can work.
What Auricall gives you.
Category pages tend to describe the category. This is what the thing actually does in this product.
- Text within seconds
- Shared, with read state
- On the contact record
- Callback in one tap
Text within seconds
Messages arrive transcribed, so you can triage the inbox at a glance.
Shared, with read state
The team works one inbox, and read and unread state stops two people calling back the same person.
On the contact record
Each message attaches to the contact and their timeline rather than sitting in isolation.
Callback in one tap
Return the call straight from the message, on the business number, from the app or the browser.
What to check,
whoever you buy from.
Ask these of us and of everyone else on your list. If a vendor cannot answer one of them plainly, that is the answer.
- Is transcription included, or an add-on charged per message?
- Is the voicemail inbox shared, or one per handset?
- Can you tell what has already been dealt with?
- Does a message attach to a contact, or only to a caller ID?
- Can you set a different greeting per number?
Voicemail to text
Good enough to triage and act on in normal conditions; heavy background noise and strong accents remain harder. The original audio is always there to play back.
Yes — greetings are per number, and can differ inside and outside opening hours.
Yes. The inbox is shared, with per-message read and unread state.
Yes, voicemail and transcripts are in the Auricall Voice app for iOS and Android.
Related solutions
Most teams end up needing more than one of these.
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