Answer it from
the top of a ladder.
When the work is on site, the phone rings at the worst possible moment — and the caller who reaches voicemail rings the next name on the list. Auricall gives the business a proper number that follows you to the mobile app, keeps work calls off your personal number, and turns anything you genuinely cannot answer into text waiting for you in the van.
What usually goes wrong
- Customers have your personal mobile and always will
- Calls come in mid-job and get missed, and the job goes elsewhere
- Quotes agreed on the phone are remembered differently by both sides
- Nobody but you can answer the business number
How trades and field services use Auricall
Not a feature list — the four things that actually change day to day.
A business number that travels
One number rings the app on every phone in the team, so being on a roof does not mean losing the call.
Your mobile stays yours
Outbound calls show the business number, whichever handset they were made from.
Missed calls become text
Voicemail is transcribed, so you can read a job description between calls instead of listening back.
What was quoted, in writing
Call transcripts and summaries keep the detail of what was agreed on the phone.
A customer calls at 11am while you are under a floor. They leave a message, it arrives as text with their number and address, and you call back at lunch already knowing the job.
One account, every conversation.
Whatever the sector, the shape is the same: calls, website chat and internal messaging writing to one contact record, with an AI layer that has read all of it.
- UK numbers and free porting
- Browser, mobile and SIP desk phone calling
- IVR menus and time-of-day routing
- Voicemail transcribed to a shared inbox
- Website chat widget on one script tag
- Contacts, companies and timelines
- Tasks and tracked commitments
- Call and chat reporting with scheduled exports
For trades and field services
No. Auricall works in the browser and in the Auricall Voice app on iOS and Android. There is no hardware to buy.
Yes. UK geographic numbers port across free, and the number stays live until the switch happens.
Yes — one number can ring several phones at once, and whoever gets there first takes it.
Voice starts at the price shown on the pricing page per user per month, plus per-minute call charges. There is no contract.
Other sectors
The problems rhyme more than you would expect.
Bring every conversation into one platform
Voice, live chat, team messaging and an AI that remembers all of it. Set up in minutes — no hardware, no contracts.
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